Ask a Cabin Crew!

To become a cabin crew member, no university degree is required, but certain qualifications are typically expected:

1. Minimum age: Usually 18 or 21, depending on the airline and country
2. Education: A high school diploma or equivalent is generally required
3. Language skills: Fluency in English is essential; additional languages are a plus
4. Medical fitness: Candidates must pass a medical examination to meet health and vision standards
5. Swimming ability: Basic swimming skills are often mandatory
6. Passport: A valid passport with no travel restrictions is necessary for international operations
7. Background check: A clean criminal record is required

Some airlines may prefer applicants with customer service experience or training, but this is not always mandatory.

No, prior experience is not required to apply for a cabin crew position. Most airlines accept entry-level candidates and provide comprehensive training after hiring.

However, customer service experience is often considered an advantage, especially in roles involving direct interaction. Some airlines may prefer candidates who have previously worked in hospitality, tourism, or retail, but it is not a strict requirement.

The key selection criteria usually focus on communication skills, professional appearance, and the ability to handle pressure in a safety-critical environment.

The minimum age requirement to become a flight attendant is typically 18 years old.

Some international or full-service carriers may require candidates to be 21, especially if they operate long-haul or international routes.

The specific age requirement depends on the airline and its country of registration. Airlines based in the United States or the Middle East often set the minimum at 21, while many European and Asian carriers accept applicants from 18.

Yes, but it depends on the location of the tattoos or piercings and the airline's grooming policy.

Most airlines do not allow visible tattoos while in uniform. Tattoos on the hands, face, or neck are generally not accepted, even if they can be covered with makeup or plasters. Only tattoos that are naturally hidden by the uniform are usually permitted.

Facial piercings and other visible body jewellery are typically not allowed. Some airlines accept one small earring per earlobe, usually a discreet stud.

Policies vary by region and airline, especially between low-cost and full-service carriers.

Yes, most airlines set a minimum height requirement for cabin crew, typically between 155 cm and 160 cm. This ensures that crew members can reach safety equipment stored in overhead compartments.

Some airlines also define a maximum height, often around 185 cm to 190 cm, due to aircraft cabin dimensions and jumpseat design.

Instead of measuring height alone, certain airlines use a reach test, requiring applicants to reach a specific mark on a wall, often around 210 cm.

These requirements are based on safety and operational needs, not aesthetics. They may differ slightly depending on aircraft type and airline procedures.

Basic swimming ability is required for most cabin crew positions. Airlines expect applicants to be able to swim at least 25 meters unaided and stay afloat for a certain period, typically without the use of flotation devices.

This requirement is part of emergency preparedness training. In the event of a water evacuation, cabin crew must assist passengers and operate life rafts or other flotation equipment confidently.

Swimming skills are tested during training or the recruitment process, often in a pool under supervision. Formal certification is usually not needed, but candidates must demonstrate the required ability.

Most airlines cover the cost of initial training for newly hired cabin crew. This training is typically conducted in-house and includes safety procedures, emergency drills, service protocols, and regulatory requirements.

While the training itself is free, some airlines may not pay a salary during this period. Others offer a reduced training allowance or provide accommodation and meals instead of wages.

You may also be required to sign a training bond, which obligates you to stay with the airline for a set time. If you leave early, you could be asked to repay part of the training costs.

Low-cost carriers and charter airlines may handle training differently than major full-service airlines.

The average salary of a flight attendant varies depending on the airline, region, and level of experience. In Europe, monthly base pay typically ranges from €1,500 to €2,500. In the United States, the average annual salary falls between $50,000 and $70,000, including per diem and flight pay.

Entry-level cabin crew at low-cost carriers usually earn less, while experienced crew or those at major international airlines can earn significantly more, especially on long-haul operations.

In addition to base pay, most flight attendants receive:

1. Per diem allowances for time spent away from base
2. Bonuses or incentives for extra hours or holiday shifts
3. Travel benefits, including discounted or free flights

Salaries may also be influenced by union agreements or national labor laws.

Newly hired flight attendants usually start with a base salary between €1,200 and €1,800 per month in Europe. In the United States, starting pay typically ranges from $2,100 to $2,900 per month, depending on the airline and whether it's a regional or major carrier.

This base salary is often supplemented by:

1. Per diem pay for time away from base
2. Commission on in-flight sales (mostly on low-cost carriers)
3. Additional allowances for long-haul duties or language skills

Pay increases over time, often tied to seniority and collective agreements.

Cabin crew typically work 60 to 90 flight hours per month, depending on the airline, base location, and type of operation. These hours refer specifically to the time from aircraft door closure to arrival, not the full duty period.

When including briefings, boarding, positioning, delays, and layovers, total monthly duty hours often range between 120 and 180 hours.

The number of flight hours can be lower on long-haul routes with fewer rotations or higher on short-haul schedules with multiple sectors per day. National aviation authorities also impose maximum limits to ensure rest and fatigue management, which airlines must follow when planning rosters.

Career progression for cabin crew typically follows a structured path based on seniority, performance, and additional qualifications.

The most common steps include:

1. Senior Cabin Crew Member (SCCM) or Purser, responsible for managing the cabin team on board
2. Cabin Service Manager (CSM) or In-Flight Manager, overseeing service delivery and crew coordination on long-haul or wide-body aircraft
3. Trainer or Instructor, conducting safety and service training for recruits
4. Recruiter or Base Supervisor, involved in hiring or managing crew at specific bases

Some flight attendants move into ground-based roles in operations, customer experience, or crew scheduling. Airlines may also offer development programs for leadership roles in inflight management or corporate departments.

Most cabin crew members retire between the ages of 55 and 65, depending on the airline and country-specific labour laws. There is no universal retirement age, but full-service carriers often have upper age limits defined in collective agreements or internal policies.

In some cases, crew can continue flying beyond 60 if they pass regular medical checks and meet all safety requirements. Others may transition into ground roles, such as training, recruitment, or operations support, before reaching retirement age.

Unlike pilots, cabin crew are not bound by international licensing rules that enforce mandatory retirement, so flexibility is higher in this role.

Flight attendants typically receive free or discounted flight tickets, often on a standby basis. This benefit usually extends to immediate family members.

Some airlines also offer discounted travel on partner carriers through interline agreements. Free confirmed tickets are less common and usually limited to specific routes or internal transfers.

Flight attendants are typically away from home 10 to 20 days per month, depending on the airline, route network, and contract type.

Short-haul crew often return home the same day, while long-haul or international crew stay overnight or longer at destinations. The number of overnights can vary each month due to scheduling, seniority, and base location.

Cabin crew generally cannot choose specific flight routes freely. Schedules are assigned monthly through a system based on seniority, bidding, and operational needs.

More senior crew usually have greater control over destinations, days off, or preferred flight types. Junior crew members are more likely to receive less flexible or reserve (on-call) schedules.

Some airlines use a bidding system, where crew submit preferences, and assignments are awarded based on rank, availability, and legal limits. Others assign rosters without bidding, especially in smaller or low-cost carriers.

Flight attendants manage jet lag through rest planning, hydration, and light exposure control. Before long-haul duties, many adjust their sleep schedules slightly in advance. After arrival, some take a short nap to recharge, while others stay awake to quickly adapt to the local time.

Common strategies include:

1. Staying hydrated and avoiding alcohol or caffeine during flights
2. Blocking light with masks or blackout curtains to support better sleep
3. Getting natural daylight after landing to reset the internal clock
4. Using rest periods wisely, especially during multi-day layovers

Frequent schedule changes make perfect adaptation difficult, so maintaining a consistent sleep routine at home base helps stabilise energy levels between trips.

During layovers, cabin crew use their time to rest, recover, and prepare for the next duty. The length of a layover depends on flight duration, legal rest requirements, and the airline’s scheduling.

Typical layover activities include:

1. Sleeping or napping to adjust to time zone changes
2. Eating properly and rehydrating after long flights
3. Exploring the city, especially on longer stays
4. Exercising or walking to improve circulation and reduce fatigue
5. Catching up on personal tasks or staying in touch with family

Layovers are also used to mentally reset, especially after demanding sectors. Crew must always remain fit for duty and follow rest rules set by aviation authorities and company policies.

A flight attendant's schedule can make maintaining a consistent personal routine challenging. Workdays often include early mornings, late nights, weekends, and holidays, depending on the assigned routes and seniority.

Time away from home, irregular sleep patterns, and limited flexibility may affect family time, social life, and personal commitments. However, many crew members value the extended days off between trips and the ability to travel globally.

Over time, more seniority typically allows for greater control over schedules, making it easier to plan personal time. Balancing the job with personal life requires adaptability and strong time management.

Cabin crew are responsible for ensuring passenger safety, comfort, and service quality throughout the flight. Their duties include:

1. Conducting safety checks before takeoff
2. Demonstrating safety procedures
3. Monitoring the cabin for any irregularities or passenger issues
4. Serving meals, snacks, and beverages according to service procedures
5. Responding to medical situations and other in-flight emergencies
6. Managing passenger behaviour, including enforcing regulations and de-escalating conflicts
7. Preparing the cabin for landing, securing equipment, and assisting during disembarkation

Safety is always the top priority, with service responsibilities carried out only once all regulatory and operational tasks are completed.

Flight attendants are trained to recognise, assess, and respond to in-flight emergencies with speed and accuracy. They follow airline-specific protocols and apply procedures learned during initial and recurrent safety training.

In any emergency, their priorities are to protect passengers, maintain order, and support the flight deck as needed. Clear communication, coordination, and the ability to stay calm under pressure are essential.

Crew members act according to defined checklists and safety standards, adapting to the situation while ensuring passenger compliance and safety throughout the process.

Flight attendants assist passengers with special needs by ensuring that required support is available throughout the flight. They coordinate with ground staff, verify that all necessary arrangements are in place, and ensure that safety information is clearly communicated.

The focus is on enabling passengers to travel comfortably while maintaining safety standards and regulatory compliance. Assistance is provided within the limits of the crew’s training and responsibilities, without replacing professional medical or personal care.

The purser or lead flight attendant is responsible for coordinating the cabin crew and ensuring that all safety, service, and regulatory procedures are followed during the flight. This role includes overseeing briefings, managing in-flight communication with the cockpit, and addressing any issues that arise in the cabin.

In addition to leadership duties, the purser monitors service quality, supports the crew in their tasks, and acts as the main point of contact for passengers in case of special situations. The position requires strong decision-making, communication, and organisational skills, as well as prior experience as a regular flight attendant.

Medical conditions that can directly disqualify someone from being a cabin crew member include those that present a high risk of sudden incapacitation or limit the ability to perform essential safety duties. These include:

1. Uncontrolled epilepsy
2. Severe cardiovascular diseases, such as recent heart attacks
3. Untreated or unstable mental health conditions that affect judgment or behaviour
4. Significant hearing loss not correctable to required levels
5. Vision problems that cannot be corrected to meet minimum standards

Each case is assessed individually during the mandatory medical examination. Even if a condition is diagnosed, it may still be acceptable if stable, well-managed, and within functional limits set by aviation medical authorities.

Flight attendants typically undergo a medical examination once every 12 months. In some countries, this interval may be extended to 24 months for crew under a certain age. The examination ensures continued compliance with the medical standards required for safety-critical duties.

Cabin crew must meet basic fitness requirements to ensure they can perform safety and emergency duties without limitation. This includes the ability to lift and operate equipment, assist passengers, and move efficiently through the cabin during normal and emergencies.

Medical clearance is issued based on overall physical capability, not athletic performance. A high level of general fitness is expected, but there is no formal fitness test beyond the required medical examination.

Cabin crew working hours are strictly limited by aviation regulations to ensure safety and prevent fatigue. These limits cover both flight time (when the aircraft is moving under its own power) and duty time (from reporting until release after the last flight of the day).

Typical rules include:

1. A maximum number of flight hours per month and year
2. Limits on consecutive duty days
3. Minimum rest periods between duties

The exact limits vary slightly by region and are defined by national aviation authorities or airline agreements. Airlines must track and schedule crews in compliance with these limits.

As a flight attendant, you're expected to follow clear uniform and grooming standards that reflect the airline’s professional image. These usually include:

1. Wearing your full uniform properly, with all required items
2. Keeping your shoes polished and your appearance neat
3. Making sure your hair is tidy and works with the uniform
4. Using natural-looking makeup and limiting visible jewellery
5. Keeping your nails clean and well-groomed

Visible tattoos, facial piercings, or extreme hairstyles are typically not allowed while in uniform.

Flight attendants are subject to random drug and alcohol testing, both during employment and sometimes during the hiring process. These tests are conducted without prior notice and are part of the industry’s safety protocols.

You're also tested if there's reasonable suspicion, involvement in an incident, or after certain types of flight duty. Refusing a test or testing positive usually results in immediate suspension and may lead to permanent disqualification from flying duties.

Testing procedures follow national aviation authority regulations and are handled by approved medical professionals. The goal is to ensure that every crew member is fit for duty and able to respond in safety-critical situations.